Frequently Asked Questions

Everything you need to know about our sustainably sourced home goods.

What type of wood do you use for your products?

We exclusively use sustainably harvested hardwoods native to Vermont, including Sugar Maple, Black Cherry, and White Oak. Each piece is selected for its unique grain and durability.

How long will it take to receive my order?

Most items are handcrafted to order. Standard processing takes 5-7 business days, and shipping typically takes an additional 3-5 business days depending on your location.

Do you offer international shipping?

Currently, we only ship within the continental United States and Canada to ensure our products arrive safely and to minimize our carbon footprint.

How should I care for my wood furniture and kitchenware?

We recommend regular dusting with a soft cloth and occasional treatment with food-grade mineral oil for kitchen items. Avoid harsh chemicals and direct exposure to extreme heat or moisture.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original condition for a full refund, minus shipping costs.

Are your finishes eco-friendly?

Yes, we use low-VOC, non-toxic oils and waxes that are safe for your family and the environment, ensuring the natural beauty of the wood shines through without harmful chemicals.